About Neria

AI agents that integrate seamlessly
with your business. Now in Francs.

Trained to understand your industry, familiar with your processes, and ready around the clock — Neria's AI agents connect with every caller, qualify leads, book appointments, and sync data to your tools while strengthening your business identity. Built for the Rwanda market.

Round-the-clock service
Capture every incoming call without interruption
Automated screening, data collection, appointment booking, and comprehensive call management. Operational within 15 minutes. Kinyarwanda, English, French, Swahili voice support
Industry-trained AI
AI that understands your business
Conversation models trained on industry-specific patterns — banking, healthcare, legal, retail, real estate, professional services. Your AI agent handles enquiries the way someone who knows your sector would, in natural local English and supported languages.
Tailored call workflows
Conversation strategies built around your business
Industry playbooks for home services, law firms, IT services, healthcare, finance, and more. Simple configuration without technical complexity. Custom voices: pick from Ava, Tyler, Marcus, Janelle, Sierra, or Beth.
Seamless integrations
Works with the tools you already use
Connect to 7,000+ apps and platforms — Salesforce, HubSpot, Calendly, Zapier, Make, ServiceTitan, Clio, MyCase, HighLevel, Slack, Lawmatics. Auto-sync call data, update CRMs, schedule appointments. Zero code required.
Intelligent call management
Know every caller inside out
Live analytics reveal the full story behind incoming calls. Complete call recordings, written transcripts, real-time notifications, and CRM-syncing dashboards — never miss a detail.
Why Rwanda
Strategic regional market
Rwanda is a strategic market for our regional rollout. Every system we localize here — Francs pre-paid pricing, Law 058/2021 PDP compliance, local payment rails, multilingual voice — extends to neighboring markets.
10+ yrshandling millions of conversations
7,000+app integrations
15 minto operational
30 dayssatisfaction guarantee
● Trustpilot
● Clutch
● G2
● Capterra
● Law 058/2021 PDP compliant
● SOC 2 Type II
● ISO 27001 (Premium-tier)
● Trust Center available
Pre-paid only · No surprise renewals · Pay in Francs

Always available AI agents.
Now priced in Francs.

Trained to understand your industry. Familiar with your processes. Ready around the clock. Neria's AI agents connect with every caller, qualify leads, book appointments, and sync data to your tools — automatically. Pre-pay in RWF via MTN MoMo Rwanda, Airtel Money, or invoice. No locked-in subscriptions. No surprise renewals.

RF
Pre-pay model — pay only for what you use Buy your pack upfront. Use within 30 days. No recurring auto-charges. Auto-Top-up earns +5% bonus calls.
● MTN MoMo Rwanda● Airtel Money● Bank Transfer● Card
Tier 1 · Starter packs · for solopreneurs and small teams
Trial
"give it a try"
5 calls
RF  0
First-time only · card req'd
Start free
Bonus
"freebie pack"
3 calls
RF  1,000
≈ RF 333.33 per call
Buy Bonus
Spark
"first conversations"
6 calls
RF  1,700
≈ RF 283.33 per call
Buy Spark
Hustle
"daily grind"
10 calls
RF  2,700
≈ RF 270 per call · sweet spot
Buy Hustle
Plenty
"abundance"
15 calls
RF  3,400
≈ RF 226.67 per call
Buy Plenty
Plenty-Plus
"more abundance"
20 calls
RF  4,050
≈ RF 202.50 per call
Buy Plenty-Plus
Tier 2 · Smart Business packs · for growing operations
Starter
"smart starter"
30 calls / 30 days
RF  6,750 / pack
≈ RF 225 per call
Buy Starter
  • 30 AI calls
  • Multi-language voice
  • WhatsApp connector
  • Email support
Growth
"scaling conversations"
85 calls / 30 days
RF  20,250 / pack
≈ RF 238.24 per call
Buy Growth
  • 85 AI calls
  • Custom voice persona
  • Call recordings + transcripts
  • Priority support
Sweet spot
Pro
"professional grade"
250 calls / 30 days
RF  60,750 / pack
≈ RF 243 per call
Buy Pro
  • 250 AI calls · pooled
  • CRM integration (HubSpot, Salesforce, custom)
  • API access
  • Outbound campaign tools
  • Law 058/2021 PDP processing agreement
  • Dedicated onboarding
Business
"top-tier business"
750 calls / 30 days
RF  219,000 / pack
≈ RF 292 per call
Buy Business
  • 750 AI calls · pooled
  • Everything in Pro
  • Multi-agent workflows
  • Industry pack (banking, telco, retail)
  • Custom AI agent included
  • Dedicated success manager
  • 99.9% SLA
Tier 3 · Premium / Enterprise · for banks · telecoms · government
Premium
"executive grade"
2,000 calls / 30 days
RF  1,181,000 / pack
≈ RF 590.50 per call · RRA-compliant tax invoice
Talk to enterprise sales
  • 2,000 AI calls
  • SSO + SAML + advanced RBAC
  • Law 058/2021 PDP compliance pack
  • Quarterly business reviews
  • Priority voice lane (faster latency)
  • Bulk top-up discounts
Enterprise
"national professional · custom"
5,000+ calls / month · custom
From RF  3.4M / month
~ RF 675 per call · NET-60
Book briefing
  • Unlimited scale · pre-paid quarterly or annually
  • Dedicated regional infrastructure
  • Fine-tuned voice models
  • Law 058/2021 PDP / ISO 27001 full pack
  • 24/7 dedicated support · 99.99% SLA
  • Custom integrations · 3-year contracts
Mega-Save
Pay 12 months upfront. Save 15% — predictable Francs budget for the year.

Available on Starter, Growth, Pro, Business, Premium and Enterprise. Most companies on Pro and above choose Mega-Save because it locks finance-friendly numbers into next year's budget.

Mega-Save →
In use across Rwanda

How Rwanda businesses
actually use Neria.

Six real scenarios from the industries we serve, localized for Rwanda.

RestaurantKigali

Reservations during Friday rush

A 60-cover Kigali restaurant gets 80+ inbound calls between 6-9pm Fridays. Neria takes reservations, confirms party size and seating, syncs to OpenTable. Staff focuses on guests in front of them.

PlanGrowth
Calls/mo~85
Law firmButare

After-hours client intake

A boutique commercial litigation practice loses clients to bigger firms because they can't pick up after 6pm. Neria handles intake calls 24/7, qualifies new matters, schedules consultations.

PlanPro
Calls/mo~250
Medical clinicGitarama

Appointment booking + reminders

A multi-doctor family clinic books appointments via phone, sends SMS reminders 24h before, routes urgent calls to the on-call physician. No-show rate dropped 40%.

PlanGrowth + SMS
Calls/mo~140
Real estateRuhengeri

Property enquiry triage

A high-volume Ruhengeri real estate agency receives 200+ property enquiry calls weekly. Neria captures lead details, qualifies budget and area, books viewings, pushes everything to HubSpot.

PlanPro + CRM
Calls/mo~280
Retail chainGisenyi

Multi-location order coordination

A Gisenyi apparel retailer with 4 locations uses Neria as a unified phone line — customers call one number, Neria checks stock across stores, books fittings, takes deposits via payment link sent over SMS.

PlanBusiness
Calls/mo~600
Community bankCyangugu

Loan applicant pre-qualification

A Cyangugu community bank uses Neria to handle inbound loan applicant calls 24/7. AI captures applicant ID, employer details, loan amount sought, and qualification criteria, then routes complete dossiers to underwriters via Salesforce.

PlanPremium
Calls/mo~1,800
How Pre-Pay Works

Four steps. RWF-first.
No subscription. No surprises.

We built billing around how Rwanda businesses actually want to pay — predictable, pre-paid, and free of recurring surprises.

Step 01
Pick a pack
From Bonus to Enterprise. Match your monthly call volume — upgrade or downgrade anytime.
Step 02
Pay in Francs
MTN MoMo Rwanda, Airtel Money, Bank Transfer or invoice. RRA-compliant tax invoice issued automatically.
Step 03
Use within 30 days
Calls valid for 30 days. Live dashboard shows usage real-time. Alerts at 50%, 80%, and 95% used.
Step 04
Auto-Top-up or upgrade
Top up manually before expiry, or enable Auto-Top-up via saved card — earns +5% bonus calls every renewal.
Add-ons

Add what you need. Pre-paid, just like everything else.

Add-ons attach to any paid pack and bill monthly. Most customers expand 30-60% in the first 90 days.

Extra Number
multi-location, multi-brand
RF 6,750/ month
SMS Follow-ups
auto-text after every call
RF 10,125/ month
Booking Pro
calendar + payment capture
RF 16,875/ month
CRM Integrations
HubSpot, Salesforce, Pipedrive
RF 19,575/ month
Advanced Analytics
sentiment, intent, dashboards
RF 26,325/ month
Multilingual AI
Kinyarwanda + more · serve every customer
RF 33,075/ month
Common Questions

What operations and finance teams ask.

If your question isn't here, our team responds within 4 working hours.

Because monthly subscriptions in this category often hide overages, surprise rate hikes, and contracts that auto-renew. Pre-pay solves all of that. You pay in Francs upfront via the rails Rwanda businesses already use (MTN MoMo Rwanda, Airtel Money, Bank Transfer, invoice). No surprise renewals. No locked-in contracts.
A single inbound or outbound conversation up to 10 minutes long. Calls longer than 10 minutes count as additional calls (one extra per 10 minutes). Live usage tracked in dashboard with alerts at 50%, 80%, and 95%.
Three options: (1) Buy a top-up pack; (2) Upgrade to a higher pack — pro-rated; (3) Enable Auto-Top-up via saved card.
Calls expire at the end of your 30-day pack window. Mega-Save annual pre-pay distributes calls monthly across the 12-month term.
Mega-Save annual pre-pay saves 15% (1.8 months free). Most companies on Pro and above choose it for predictable annual budget.
Yes — banks, telcos and government clients can deploy Neria fully on-prem or in a single-tenant Rwanda VPC. Enterprise contracts available.
Kinyarwanda, English, French, Swahili voice support.
Customer reviews

What customers say
across markets.

Reviews aggregated across Neria's global customer base on Trustpilot, Clutch, G2, and Capterra.

Trustpilot
4.8 / 5
G2
4.7 / 5
Clutch
5.0 / 5
Capterra
4.6 / 5
★★★★★
"Within 30 days, we saw a clear drop in missed calls and our after-hours leads were finally being captured. The setup took less than 20 minutes — genuinely impressive for an AI product."
Operations Director
Mid-market professional services firm · Trustpilot
★★★★★
"The integration with our CRM was the deciding factor. Every call gets logged with caller intent, sentiment, and a written summary. Our sales team works leads instead of chasing voicemails."
VP Customer Operations
Real estate group · G2
★★★★★
"What sold us was the human backup option for sensitive calls. AI handles 90% of routine intake, but for high-value clients there's a clean handoff. That's the safety net we needed."
Managing Partner
Boutique law firm · Clutch
★★★★★
"We compared three AI receptionist platforms before picking Neria. The difference was the industry-trained voice — it actually understands our terminology instead of fumbling on jargon. Worth every cent."
Practice Manager
Multi-location healthcare clinic · Capterra
★★★★★
"Multilingual support was non-negotiable for our market. Customers prefer their own language — Neria handled this without friction."
Head of Customer Experience
Retail chain · G2
★★★★★
"Neria captures every call, every day, including weekends. We measured a 40% reduction in no-shows from automated SMS reminders. The 30-day money-back guarantee made the trial decision easy."
Owner
Independent service business · Trustpilot
Partner Program

Sell Neria. Earn recurring revenue.

Five-tier partner program for SIs, telcos, agencies, and platforms. From referral commissions to white-label OEM deals — there's a tier for every business shape.

Affiliate
No commitment
15% Y1 · 5% recurring
Anyone with a Rwanda business network. Refer customers, earn commission. Self-serve onboarding.
Reseller
RF50K/yr or 5 customers
25% Y1 · 10% recurring
Agencies and consultancies that resell Neria as part of their stack. Sales training included.
Most profitable
Solutions Partner
RF200K/yr or 20 customers
35% Y1 + 70% impl · 12% recurring
Rwanda SIs and tech firms deploying Neria for enterprise. VSI retains 30% of implementation fees.
Master Distributor
RF1M+/yr · invite-only
40% Y1 + 5% sub-partner · 15% recurring
Country-level distribution rights. Build a sub-partner network underneath you. Founder-led recruitment.
OEM / White-Label
Multi-year · RF1M min/yr
35% rev share + RF150K platform fee
Telcos, banks, CRM platforms embedding Neria as their own product. Co-branded or fully white-labeled.
Ready to partner with Neria? Apply for tier review and receive your custom partner agreement within 7 business days.
Apply to become a partner →

Stop paying for unused subscriptions.
Start owning your call volume in Francs.

Trial gives you 5 free calls. No commitment. Most customers run their first AI agent within 30 minutes of signup.

Start free → Trial Talk to sales
Pre-pay in RWF via MTN MoMo RwandaAirtel MoneyBank TransferCardInvoice (NET-30)